Bike Care - Electric Bikes, Tricycles, Trailers, Unicycles and much more

If you are experiencing problems adding items to your virtual shopping cart then the most likely cause is your browser is blocking our cookies. A cookie is a small file that holds information like the contents of your shopping cart and is stored on your computer.

More recent browsers like Internet Explorer 6 automatically block these cookies from being stored on your computer and therefore when you add an item to your shopping cart the cookie is being blocked and nothing is added to the cart.

To overcome this you can easily allow your browser to accept our cookies by following the instructions below, you should also read our Privacy Statement below before agreeing to add our site to your accept list.

With your browser open go to the menu at the top and select TOOLS then INTERNET OPTIONS, then select the PRIVACY tab (pictured right)

If your setting is set to HIGH or has been configured to block cookies then you will need to add our site to your list to accept our cookies.

Your browser should now accept cookies from our site and you will be able to use our shopping cart system.

You can always remove our site from your accept list at a later date if you wish.

Statement of intent.

You may be asked to submit personal information about yourself (eg name, address, email address etc) in order to purchase products on our website.

Whenever you provide such personal information, we will treat that information in accordance with this policy.

Log files/IP addresses.

When you complete your order we automatically log your IP address. This is the unique address that identifies your computer on the Internet and which is automatically recognized by our web server. We use IP addresses to help us administer the site and to collect data for broad research use only.

Information placed on your computer.

Our shopping cart system uses a small file (commonly known as a "cookie") that is stored on your computer whenever you attempt to add an item to the shopping cart from our site. This information facilitates your use of our site and helps us to provide you with the best level of service. The cookie stored holds information about the item/s added to your cart as well as a shipping and total.

No personal information is stored or retained within this cookie.

You can erase or block cookies from your computer. Your help screen or manual should tell you how to do this, however, certain services may not work if you set your browser to not accept cookies.

Disclosing your information to others.

Personal information such as name, address and telephone number will be passed onto our carriers for the purpose of delivering the goods purchased. No other personal information will be passed on.

We may also pass personal information to our merchant bank for the purpose of checking the details submitted. This information is not held in storage either in writing or electronic. The purpose of the check is to validate the card number being used to purchase goods and the address of the card holder.

Other than the disclosures referred to in this policy we will not disclose any personal information to anyone unless we are legally entitled or obliged to do so (for example, if required to do so by court order or for the purposes of prevention of fraud or other crime).